Read the Licence Name line carefully to tell them apart. It can be a little hard to parse because the Office 365 licence is labelled ‘Office 16’ as is the other Office (Office 2016) licence. That shows lots of detail about the Office licences, for a full breakdown see our guide to the Office 365 Grace period.
Then run this command to see what licences are installed. Switch to the Office 2016 program folder:įor 64-bit Office cd C:\Program Files\Microsoft Office\Office16įor 32-bit Office cd C:\Program Files (x86)\Microsoft Office\Office16. Tap Win then type Cmd to show Command Prompt, right-click and choose ‘Run as Administrator’. To see full details of the Office licences installed, you need a Command Prompt window with Administrator access. How to remove an unwanted Office icence and, hopefully, force to work properly? That should force the next Office installation to recreate the licence details saved on your device. If you’re having trouble, remove any Office licence details saved before uninstalling Office. The main reason to remove an Office license is trying to fix an Office install or activation problem. Make a note of the ‘Last 5 characters of installed product key’ to remove the unwanted Office license but leave the other license. Or maybe you just want to ‘tidy up’, which isn’t necessary but an understandable feeling. Very rarely, Office gets confused and it’s necessary to remove the older license as a fix. Office works fine with the latest licence details. Multiple Office license saved on the one computer. The Office 365 licence was there but would not verify with the error ” Couldn’t Verify Subscription (View Only) “ The clue was on the File | Account pane which showed the product licence was for Office Professional Plus 2016! That wasn’t right because the build and version numbers are for Office 365 software.Ĭlicking ‘Show additional licencing information’ revealed the problem. No obvious error messages to indicate the problem, just missing features. The software worked, documents could be edited and software updates were installed. A working install of Office 365 desktop for Windows but none of the ‘365’ extras like Dynamic Arrays or Dictation are available. Office Watch was presented with an interesting problem by a client.
Office 365, Office 2021, Office LTSC, Office 2019 and Office 2016. We’ll explain some of the scenarios then how to delete an Office license. There are several situations where it’s necessary or recommended to remove old or extra Microsoft Office licenses saved on a computer. Here’s how to delete the unnecessary licences and get Office working properly. It’s possible to have more than one Office license installed on a computer but that can lead to problems.
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